Service Stream is embarking on a journey to transform maintenance service delivery through advanced decision analytics. Partnering with Daitum, Service Stream’s transport division is deploying the latest AI capability to automate and optimise maintenance scheduling processes for its Victorian Road Maintenance Contract (VRMC) in Melbourne’s south-east.
In what Service Stream hopes will become a new benchmark for excellence in the road maintenance industry, the Intelligent Scheduling Assistant (ISA), developed collaboratively with Daitum, aims to:
Cut Driving Time, Boost Productivity
Crews will be spending significantly more time on jobs and less time behind the wheel. ISA’s cutting-edge algorithms intelligently search all possible options, targeting at least a 15% reduction in travel time. The result? More jobs completed, less fuel consumed, and happier, more productive teams.
Boost Safety by Reducing Road Time
ISA will reduce Service Stream’s exposure to one of the workplace’s most significant hazards – driving. By optimising routes and minimising travel time, ISA won’t just save fuel; it will dramatically reduce the risk of road incidents as every kilometre avoided is a step towards a safer workforce.
Achieve Due Dates with Certainty
ISA won’t just schedule jobs; it coordinates an entire schedule with laser-like focus on due dates. By considering each task within the larger context, ISA will ensure timely completion, and improved KPIS, while balancing other critical performance metrics.
Unlock Strategic Potential
ISA will allow the team to work smarter, not harder. With the repetitive planning tasks automated, the scheduling team can focus on high-value activities. Schedulers can elevate their focus to strategic initiatives: uncovering hidden patterns in data, strengthening cross-departmental relationships, setting new industry benchmarks, and holistically considering work prioritisation.
Make Decisions with Confidence
“A systematic approach to planning and scheduling means work is executed in a consistent manner, in a way that aligns with overall business needs at that point in time. By using algorithms to support the schedulers decision-making, decisions are made with confidence and transparency.” Luigi Barone, Daitum Founder
“Rolling out ISA on the VRMC is just the start of what intend to be a long-term innovation partnership between Daitum and Service Stream. We’re proud to be working with an Australian SME that’s leading the way in advanced analytics pursuit of excellence in road maintenance delivery.” Clynton Husband, General Manager – Strategy & Growth (Transport Infrastructure) for Service Stream
In a nutshell, the Service Stream–Daitum partnership, powered by ISA, paves the way for the optimal delivery of maintenance for Victorian roads. The collaboration promises safer, smoother and more reliable journeys for road users. By boosting efficiency, it fosters more connected communities whilst delivering outstanding value for Victorian taxpayers.
About Service Stream
Service Stream’s transport division, a key player in the Australian market, focuses on the construction, maintenance, and enhancement of transport infrastructure, including roads, bridges and railways.
They provide engineering, project management and technical support services, prioritising safety, quality, and efficiency to meet the growing demands of Australia’s transport network.
Committed to sustainability and innovation, Service Stream’s transport division incorporates advanced technologies and environmentally-friendly practices. This minimises the ecological footprint and enhances the long-term viability and efficiency of Australia’s transport infrastructure.
About Daitum
Daitum is a fast-growing AI software company specialising in decision analytics. Daitum’s mission is to empower businesses through optimised decision-making: at the click of a button.
Daitum is a Microsoft co-sell partner, VC-backed by Right Click Capital, Artesian Investments, Techstars and a Boab.AI alumni. Named as one of “Six Start-ups You Should Know About” by the Australian Financial Review in 2021, Daitum is part of the SA government’s Lot Fourteen innovation complex. In 2018, Daitum won the international “Pitch For $1Million” competition in a field of more than 600 startups across Asia.